Support & Inquiry
We'd Love to Hear From You
Have a question about a digital product, checkout, or custom licensing? Send us a message and we will respond within 24 hours.
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Contact Information
Phone Number
+91 98765 43210
Mon - Sat: 9:00 AM - 7:00 PM IST
Headquarters
WOWX Digital Store HQ
Tech Innovation Park, India
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Need Immediate Download Help?
Check your account Downloads section for active files.
Frequently Asked Questions
Quick answers to common questions
Immediately after completing payment via Cashfree Gateway, your order status updates to Paid. You can view and download your files anytime by logging in and visiting My Account -> Downloads.
We support all major payment options via Cashfree Payment Gateway including UPI (Google Pay, PhonePe, Paytm, BHIM), Visa/Mastercard/Rupay Credit & Debit Cards, Net Banking across 50+ banks, and mobile wallets.
Digital items are packaged in standard compressed `.zip` or `.pdf` files containing the source code, design assets, licensing details, and setup documentation.
Each purchase includes up to 20 download attempts per item. You can access your files 24/7 directly from your customer dashboard whenever you need them.
Yes! Whenever an author or developer uploads a new version or patch update for a product you have bought, the updated file automatically becomes available in your account download section at no extra charge.
Cashfree uses real-time webhooks to automatically verify payments. If bank delays cause a momentary disconnect, our verification system checks the transaction within minutes. You can also click "Verify Payment" on your order page or send us your Order ID for instant manual verification.
Yes! All standard product licenses permit usage in personal projects as well as commercial client projects. Re-selling or redistributing raw source code directly as a digital store competitor is prohibited.
Enter your promo or discount code in the "Coupon" field on the Cart or Checkout summary page and click "Apply". The discount amount will be calculated and subtracted from your total instantly.
Because digital files are accessible immediately after payment, refunds are handled on a case-by-case basis (e.g. corrupted file, wrong asset delivered, or major defect that our support cannot resolve). Please contact us with your Order ID if you experience any issue.