Privacy Policy
Learn how WOWX Store collects, protects, and handles your personal information when you use our digital platform.
Table of Contents
Information We Collect
We collect personal information that you provide directly to us when you register for an account, make a purchase, or communicate with our support team. This includes:
- Account Information: Your full name, email address, encrypted password hash, and account creation timestamp.
- Order History & Transaction Data: Details about the digital products you purchase, order numbers, pricing breakdowns, applied discount coupons, and payment status.
- Technical & Usage Data: Your IP address, browser type, operating system, and temporary download link access logs recorded to prevent fraud and link hotlinking.
How We Use Your Information
We use the information we collect for strictly business and customer support purposes:
- To fulfill orders and grant access to instant digital product downloads in your account dashboard.
- To generate and dispatch official PDF tax invoices and automated transaction receipts.
- To manage and verify temporary 24-hour signed download tokens.
- To prevent fraudulent transactions, unauthorized account access, and digital asset piracy.
- To provide customer support and respond to technical inquiries.
Payment Processing & Cardholder Data Safety
We Never Store Your Sensitive Payment Details
All payment processing on WOWX Store is powered by trusted payment gateway providers (including Cashfree Payments). All sensitive payment credentials (such as credit card numbers, CVV codes, net banking passwords, or UPI PINs) are processed directly on PCI-DSS Level 1 compliant gateway servers. We only receive a transaction ID and payment status confirmation.
Cookies & Session Management
We use essential session cookies strictly necessary to enable platform functionality:
- Authentication Cookies: To keep you securely logged in as you navigate between pages.
- Shopping Cart Session: To remember your selected digital items and active discount codes before checkout.
- CSRF Security Tokens: Cryptographically generated session tokens to protect your account against Cross-Site Request Forgery attacks.
Data Protection Standards
We implement industry-standard administrative, physical, and electronic security measures to safeguard your personal data:
- Bcrypt Password Hashing: Passwords are never saved in plaintext; they are hashed with PHP's native `PASSWORD_DEFAULT` algorithm with random cryptographic salts.
- Shielded Digital Assets: Source zip files are stored in protected directories configured with Apache `.htaccess` directives preventing direct public HTTP access.
- Encrypted Connections: Data transmitted between your browser and our servers is secured using 256-bit Secure Sockets Layer (SSL) encryption.
Third-Party Service Providers
We do not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers necessary to operate our website:
- Cashfree Payments: For secure transaction processing and background webhook verification.
- Transactional Mail Services: For automated delivery of order receipts, password resets, and tokenized download links.
Your Privacy Rights & Choices
You have full control over your personal data:
- Access & Updates: You can view and update your name and email address anytime in your Profile Settings.
- Order History: You can view all previous orders, invoices, and download keys in your dashboard.
- Account Deletion: You may request the deletion of your account and associated personal data by contacting our support team.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact our Data Protection team:
Email: support@wowxstore.com
Support Portal: Contact Support